Stirling SeminarsHRD Corp registered & claimablePetaling Jaya · Malaysia
Core programme
The Amazing Customer Experience
For frontline and service teams who want to create a memorable experience in every customer interaction.
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HRD Corp claimable
What you will learn
Moments customers remember.
- 01The customer experience mindset
- 02Making a difference in every interaction
- 03Forward, critical thinking to anticipate needs
- 04Empathy, courtesy and service excellence
- 05Staying composed under pressure
For: Frontline, customer-facing and service support staff
Proof · Track record
Trusted with change that matters.
01Current
Prasarana
Cultural transformation. Culture transformation programme for Malaysia's public transport operator.
022025–26
Elektrisola
Leadership. Leadership programme delivered across 16 batches.
032016
Proton
Sales. Trained all 1,800 Proton sales staff.
042012
Alam Flora
Culture. Organisation-wide culture programme.
05Repeat
KTMB
Long-term partner. Engaged by Keretapi Tanah Melayu Berhad for training many times.
Request a proposal
Get a plan for The Amazing Customer Experience.
HRD Corp claimableA clear plan for your team — no obligation.
Phone / WhatsApp
+60 17-650 7860
Office
1-01, Jalan PJU 8/8A, Damansara Perdana, 47820 Petaling Jaya, Selangor
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Trusted by
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